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Open Positions

EYE CARE OF MAINE, a multi-specialty ophthalmology practice, is seeking qualified individuals to fill a full-time position in our Waterville office.  A high school diploma is required, a medical or science background is desired. Training will be provided for the right candidate.

While experience in Ophthalmology is preferred, we also encourage those with clinical experience (CNAs, Medical Assistants, etc.) and a strong interest in Ophthalmology to apply.

We will support continuing education opportunities and provide mentoring with our experienced staff.

The Ophthalmic Assistant is responsible for:

  • Escorting patients into exam room and performing initial eye exam
  • Performing diagnostic tests that may be required depending on the clinical situation
  • Preparing all necessary forms needed to obtain patient consent
  • Organizing instruments and supplies
  • Cleaning room, and sterilizing instruments after procedures
  • Demonstrating professionalism at all times with patients and co-workers

A team player is necessary for this position of variable skills, organization and independence in the working environment. Fast-paced setting requires independent thinking and ability and willingness to be flexible and adaptable to changes. 

Eye Care of Maine offers a competitive wage and benefit package. Interested applicants should send a resume, cover letter and salary requirement to:

Eye Care of Maine
Attn:  Human Resources
325-A Kennedy Memorial Drive
Waterville, ME  04901
Fax: 207-873-1106
E-mail: Krichard@maine2020.com

JOB TITLE:              Optician

REPORTS TO:         Optical Supervisor

JOB SUMMARY:    The Dispensing Optician is responsible for providing patients with professional service by evaluating prescriptions and making appropriate recommendations to serve the patient’s visual requirements.

QUALIFICATIONS:

Experience:

  • At least two years training experience as a Certified Optician preferred.

Education:

  • High School Diploma

Certifications:

  • American Board of Opticianry Certification (preferred)

Abilities:

  • Proficient in basic math skills.
  • Ability to work with the public.
  • Capable of troubleshooting.
  • Possess excellent telephone manner.
  • Deliver a high level of customer service.
  • Ability to complete tasks in a timely fashion with a high degree of accuracy.
  • Excellent organizational skills.
  • Computer Skills
  • Multi-tasking in busy environment
  • Work collaboratively with team members and other departments

DUTIES AND RESPONSIBILITIES:

  • Assist and/or advise patients with frame/lens selection and recommend visual solutions based on patients’ unique needs, activities or lifestyle.
  • Troubleshoot eyeglass problems including verifying Rx for accuracy with lensometer.
  • Accurately order prescription lenses through a variety of portals and communicate effectively with lens lab.
  • Notify patients when their eyeglasses are available and if necessary, place in the mail.
  • Assist in the maintenance of optical frame stock and accessories.
  • Provide support in adjusting and repairing patient eyeglasses.
  • Field and follow up on telephone calls from patients with inquiries about their eyeglasses.
  • Provide input on performance of current inventory frame styles.
  • Locate patients’ applicable vision plans, explain benefits and submit claims.
  • Provide accurate and detailed documentation within patients’ electronic records and optical orders.
  • Perform all other duties as assigned.

Eye Care of Maine offers a competitive wage and benefit package. Interested applicants should send a resume, cover letter and salary requirement to:

Eye Care of Maine
Attn:  Human Resources
325-A Kennedy Memorial Drive
Waterville, ME  04901
Fax: 207-873-1106
E-mail: Krichard@maine2020.com

Job Description

POSITION:    Surgical Technologist (Scrub Technician/Sterile Processing Technician)

REPORTS TO: ASC Director

DATE: 9/13/2024

SUMMARY: 

The Surgical Technologist assists the surgeon with Ophthalmology procedures. This individual works within a team to ensure that the operating room environment is safe, that equipment functions properly, and that conditions maximize patient safety. The Scrub Technician possesses expertise in the theory and application of sterile and aseptic technique. This position is also responsible for the cleaning, packaging, sterilizing, purchasing, and storing of supplies, instruments, and equipment.

I.QUALIFICATIONS

            A.  A high school diploma is required. Preferred graduate of an accredited school of surgical technology or graduate of a scrub technician program. Can train the right candidate.

            B.  Prefer a minimum of one-year scrub technician experience in the Operating Room. Prefer experience in processing surgical instruments, use of sterilizers, and a knowledge of instrumentation care and handling.

            C. Minimum of 1 year of medical experience required

            D.  BCLS certification required

II. PHYSICAL REQUIREMENTS

  1. Good general physical health required due to long periods of standing, walking, and lifting work. Must be well coordinated and have full mobility. Dexterity necessary.
  2. This position often exerts 25lbs of force, occasionally exerts up to 75lbs of force. Occasionally stooping, crouching, kneeling, overhead reaching, below level reaching, lifting and carrying a maximum of 50lbs.
  3. Visual and audio acuity as needed to meet job performance required, including paper and computer screens. Must be able to speak clearly and distinctly. Must be able to listen and direct.
  4. Must be able to respond to challenging situations with emotional stability. Must communicate effectively with coworkers, information including process changes, keeping everyone informed. Must be able to demonstrate skill in organization of multiple tasks.
  5. Possible exposure to communicable diseases, toxic substances, and medicinal preparations.

III. POSITION DUTIES:

  1. Prepares supplies, instruments, and equipment for sterilization.
  2. Cleans, inspects, and lubricates items as required according to manufacturer’s instruction.
  3. Ensures that each item is in good working condition; i.e., alignment, sharpness, and grasp.
  4. Sorts and arranges items into proper trays.
  5. Wraps trays and individual items appropriately.
  6. Accurately labels each item with name and expiration date.
  7. Recognizes, coordinates, and implements adding of unwrapped instruments to trays as needed to meet surgical case needs.
  • Operates sterilization equipment for processing items.
    • Correctly fills and empties cassette sterilizers per specified use/maintenance schedule.
    • Positions items correctly in cassette sterilizer.
    • Selects the proper cycle, being sure to seek assistance if instructions are not clear.
    • Check indicators for proper function.
    • Performs maintenance on all sterilizers and cassettes as specified by SciCan.
    • Sets up surgical table for next case while maintaining sterility and secure distance of 12 inches to protect sterile field.
  • Maintains adequate inventory of sterile and stock items for the OR.
    •  Performs inventory of processing and surgical supplies and notifies appropriate person when to reorder.
    • Maintains sterilization logs; i.e., cleaning, biological testing.
    • Maintains adequate linen for sterile processing area.
    • Keeps work area clean and neat. Cleans shelves, counter tops, and equipment
    • Performs and documents cleaning duties of sub sterile rooms and OR per housekeeping log.
  • Performs Scrub Technician duties.
    • Demonstrates thorough knowledge of the application of the OSHA Blood-Borne Pathogens standards to the workplace.
    • Scrubs, gowns, and gloves self and surgeon for cases according to accepted procedure.  Sets up and maintains sterile field.
    • Opens, passes, and receives items to and from the sterile field correctly.
    • Preps BSS bottles for the day with Epinephrine with aseptic technique and labels appropriately.
    • Exhibits and demonstrates comprehensive knowledge of the principles of aseptic technique. Moves easily within the limits of safety for an unsterile person near a sterile field.
    • Anticipates physician needs for instruments, supplies, irrigation, equipment, etc.
    • Identifies, selects, and coordinates supplies, instruments, and equipment required for scheduled cases.
    • Demonstrates correct care, use, cleaning, and handling of surgical instruments and equipment.
    • Exhibits thorough knowledge of surgical procedures and basics of care to include common complications.
    • Recognizes signs and symptoms of emergency situations and intervenes as appropriate.
    • Utilizes medical terminology accurately.
  • The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. There may be other duties related to this position which will be assigned as necessary.

EYE CARE OF MAINE JOB DESCRIPTION

JOB TITLE:                Call Center Representative

REPORTS TO:            Call Center Manager

JOB SUMMARY:    This position is responsible for answering incoming calls, and responding to the appropriately. Representatives also schedule appointments for optometrists at all locations of Eye Care of Maine.

QUALIFICATIONS: 

  • Excellent verbal communication skills.
  • Typing and word processing skills
  • Documentation skills
  • Active listening skills
  • Problem solving skills.
  • Telephone skills.
  • Friendly and pleasant manner.
  • Positive attitude.
  • Ability to work with the public.

RESPONSIBILITES:

  • Answering all incoming calls and selecting a course of action by clarifying patient needs in a timely manner
  • Follow communication guidelines as outlined
  • Follow call flow and handling guidelines as outlined
  • Document patient records as needed
  • Schedule, cancel, and reschedule optometrist patient’s appointments as needed
  • Respond to messages from the answering service appropriately
  • Attend all scheduled meetings
  • Work overtime as needed, as well as being flexible with weekly schedule
  • Respond to messages from Eye Care of Maine’s website
  • Complete all tasks in a timely manner
  • Any other tasks assigned by the Call Center Manager

PHYSICAL REQUIREMENTS:

Long periods of sitting, talking on the phone and using a computer for scheduling appointments.

EDUCATION:

High School Diploma

JOB TITLE:             FACILITIES MAINTENANCE TECHNICIAN

REPORTS TO:        FACILITIES MANAGER

JOB SUMMARY:   The Facilities Maintenance Technician will demonstrate consistent and efficient quality maintenance repair and services for all encompassing Eye Care of Maine facilities. 

Responsibilities/Duties/Functions/Tasks

  • General facility maintenance.
  • Repair minor plumbing issues.
  • Trouble shoot minor electrical problems.
  • Trouble shoot minor HVAC issues
  • Computer and phone network installation.
  • Change light bulbs.
  • Repair minor computer issues or refer to IT.
  • Install computers and computer components.
  • Repair minor exam room equipment issues.
  • Identify facility damage and repair or refer repair out.
  • Minor grounds work and maintenance.
  • Stock facility and maintenance supplies.
  • Deliver supplies and packages throughout facility and satellite offices.
  • Maintain tools and tool room.
  • Employee work station evaluation and set-up.
  • Assist in new construction projects.
  • Work with contractors and sub-contractors.
  • Other duties as assigned.

QUALIFICATIONS:

  • Excellent communication with Supervisors and Peers.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Integrity — Job requires being honest and ethical.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Driver’s license.
  • Ability to travel.

EDUCATION/TRAINING/EXPERIENCE:

  • High School diploma or equivalent
  • Driver’s license

PHYSICAL DEMANDS:

  • Frequent standing, walking, sitting, reaching outward, reaching above shoulder, squatting or kneeling, bending.  Frequent lifting of 10 pounds or more, occasional lifting of  50-100 pounds.  Frequent pushing or pulling of 12 pounds or less, occasional pushing or pulling of 13-100 pounds.

OTHER PHYSICAL REQUIREMENTS:

  • Vision (Near, Distance, Color, Peripheral, Depth Perception)
  • Sense of sound (normal range of hearing)
  • Ability to wear personal protective equipment (PPE) (gloves, face mask, eye shield, gown)
  • Ability to travel to satellite locations.

WORK ENVIRONMENT:

  • An office environment with a controlled atmosphere.  Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

We are constantly seeking skilled individuals to become part of our team! If you’re interested in a position at Eye Care of Maine, kindly complete the form provided below to inquire.