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POSITION: Farmington – Dispensing Optician
DEPARTMENT: Pittsfield Optical
REPORTS TO: Pittsfield Office Manager
DATE: 06/09/2025
SUMMARY: The Dispensing Optician is responsible for providing patients with professional service by evaluating prescriptions and making appropriate recommendations to serve the patient’s visual requirements.
I.QUALIFICATIONS
A. Excellent communication with Patients and Peers.
B. Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
C. Work directly with Ophthalmologists and Optometrists to ensure ease of patient flow and excellent patient care.
D. Integrity — Job requires being honest and ethical.
E. Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
F. Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
G. Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
H. High School diploma or equivalent
I. American Board of Opticianry Certification (preferred)
J. At least two years training experience as a Certified Optician or equivalent. Proficient in basic math skills.
K. Ability to work with the public.
L. Capable of troubleshooting.
M. Possess excellent telephone manner.
N. Deliver a high level of customer service.
O. Ability to complete tasks in a timely fashion with a high degree of accuracy.
P. Excellent organizational skills
. II. PHYSICAL REQUIREMENTS
A. Frequent standing, walking, sitting, reaching outward, reaching above shoulder, squatting or kneeling, bending. Frequent lifting of 10 pounds or less, occasional lifting of 11-50 pounds. Frequent pushing or pulling of 12 pounds or less, occasional pushing or pulling of 13-100 pounds.
B. Vision (Near, Distance, Color, Peripheral, Depth Perception)
C. Sense of sound (normal range of hearing)
D. Ability to wear personal protective equipment (PPE) (gloves, face mask, eye shield, gown)
III. POSITION DUTIES
A. Assist and/or advise patients with personal frame and lens selection.
B. Verify Vision Insurance eligibility, if eligible, create claim for payment.
C. Place eyeglass order in computerized system to be sent to lab for processing.
D. Ensure that the patient is notified when their eyeglasses are available and if necessary, place in the mail.
E. Assist in the maintenance of optical frame stock and accessories.
F. Provide support in adjusting and repairing patient eyeglasses.
G. Field and follow up on telephone calls from patients with inquiries about eyeglasses.
H. Ensure that any defective stock is returned to the Inventory Manager for credit.
I. Troubleshoot eyeglass problems including verifying Rx for accuracy with lensometer.
J. Assist in the upkeep of the waiting room.
K. Assist in other departments as needed.
L. Perform other duties as assigned.
Eye Care of Maine offers a competitive wage and benefit package including: health, dental, life, vision discount, 8 paid holidays, PTO, 401k, Profit Sharing and uniform allowance. Interested applicants should send a resume, cover letter and salary requirements to:
Fax: 207-873-1106 E-mail: krichard@maine2020.com
JOB TITLE: Ophthalmic Technician
REPORTS TO: Clinic Manager
JOB SUMMARY: The Ophthalmic Assistant will demonstrate consistent and efficient quality patient preparation for the physician exam and will contribute to overall team performance while achieving consistent positive patient experiences. The Ophthalmic Assistant will provide assistance to the physician and the patient in a compassionate, professional manner.
Responsibilities/Duties/Functions/Tasks
- Collect information from the patient and enter into a computerized record management system.
- Perform a variety of testing procedures with and for patients.
- Assist the physician with minor office procedures.
- Perform vision screenings.
- Process prescriptions.
- Triage patient telephone calls.
- Other duties as assigned.
QUALIFICATIONS:
- Excellent communication with Supervisors and Peers.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Work directly with Ophthalmologists and Optometrists to ensure ease of patient flow and excellent patient care.
- Integrity — Job requires being honest and ethical.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
EDUCATION/TRAINING/EXPERIENCE:
- High School diploma or equivalent
- Certified Ophthalmic Assistant/Technician (preferred)
PHYSICAL DEMANDS:
- Frequent standing, walking, sitting, reaching outward, reaching above shoulder, squatting or kneeling, bending. Frequent lifting of 10 pounds or less, occasional lifting of 11-50 pounds. Frequent pushing or pulling of 12 pounds or less, occasional pushing or pulling of 13-100 pounds.
OTHER PHYSICAL REQUIREMENTS:
- Vision (Near, Distance, Color, Peripheral, Depth Perception)
- Sense of sound (normal range of hearing)
- Ability to wear personal protective equipment (PPE) (gloves, face mask, eye shield, gown)
WORK ENVIRONMENT:
- An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment and Eye Care of Maine reserves the right to change this job description and/or assign tasks for the employee to perform as the company may deem appropriate.
We are constantly seeking skilled individuals to become part of our team! If you’re interested in a position at Eye Care of Maine, kindly complete the form provided below to inquire.